| Service Level | Bronze | Silver | Gold |
|---|---|---|---|
| Price Per PC Workstation Per Month: | $79.95 | $89.95 | $99.95 |
| Includes: | |||
| Monday thru Friday 8am to 6pm Help Desk Support | Yes | Yes | Yes |
| 24/7/365 Help Desk Support | No | No | Yes |
| Support hours onsite - during normal business hours * $85/hour over onsite allotment of hours | Up To 3 Hours/Mo | Up to 5 Hours/Mo | Up To 10 Hours/Mo |
| Microsoft Office including Outlook Email, Calender, Excel, Word, Access and Powerpoint | No | No | Yes |
| Antivirus and Malware Monitoring and Removal | Yes | Yes | Yes |
| Remote Monitoring & Management | Yes | Yes | Yes |
| Remotely Access your Workstation | Yes | Yes | Yes |
| Patch Management | Quarterly | Monthly | Weekly |
| Service Level | Bronze | Silver | Gold |
|---|---|---|---|
| After Hours, Weekend and Holiday Onsite Support: | |||
| Within 8 Hours Response Time | $100/hour | $100/hour | $100/hour |
| Within 5 Hours Response Time | $125/hour | $125/hour | $125/hour |
| Within 3 Hours Response Time | $150/hour | $150/hour | $150/hour |
| Service Level | Bronze | Silver | Gold |
|---|---|---|---|
| Additional Services: | |||
| Response Time | Within 24 Hours | Within 8 Hours | Within 3 Hours |
| Server Management Price per Month | **$299.95 | **$399.95 | **$499.95 |
| Router/Firewal Management Price per Month | **$199.95 | **$299.95 | **$399.95 |
| Switch Management price per Month | **$29.95 | **$49.95 | **$69.95 |
| Printer Management Price per Month | **$29.95 | **$49.95 | **$69.95 |
| Wireless Access Point Management Price per Month | **$29.95 | **$49.95 | **$69.95 |
| Remote Data Backup – Server/Workstation | $2.50/GB | $2.50/GB | $2.50/GB |
| Server Virtualization (P2V) | $399.95 | $399.95 | $399.95 |
| Colocation or Hosted Cloud Servers (8GB, Xeon, 1.0 TB) | **$499.99 | **$499.99 | **$499.99 |
| Cloud Disaster Recovery/Remote Staging | Call for Quote | Call for Quote | Call for Quote |
| Special Projects | *$150/Hour | *$125/Hour | *$100/Hour |
Our IT support services give your business the opportunity to transform fixed IT costs into more flexible and effective costs which would significantly reduce your your overheads while still giving you the best IT support. So when you come on board with us you would only pay for “what you use, when you use it”. Instead of going through the hassle of hiring and training your own IT support staff, handover your IT responsibilities to our computer support specialists, who are specialized in the field and are updated to latest IT innovations. The managed IT services pricing model we offer is more economical than any other IT support company in Houston having the same experience and expertise.
All Houston businesses, whether it’s a small business or a large enterprise has only a limited amount of resources, its managers have limited time and money to spend. Focus your human resources on your core business processes and let our Houston tech support company take care of all your tech related tasks. Instead of spending a fortune on specialist hardware and software let us provide you with 24/7 support services for a small price.
The managed IT services pricing model we offer comes in three service levels. You get the most from Gold. Even though the pricing of Service level: Gold is higher as compared to the other two, you get the very best tech support our company has to offer. If you are a smaller company whose core business processes are not completely dependent on IT, it may be wise to choose Silver or Bronze. Our tech support managers would work with you to make a managed IT services pricing model that is customized to the needs of your business.
We do not bind you in any long term IT support contract. Our IT support company believes to delight its customers and deliver them value and not bind them in any long term computer support contracts. You can compare our managed IT services pricing model to any of our competitors in Houston, TX and you will find that the value you get is much greater than the investment you are making. We are happy to work within any budget and can even show you how to make your technology dollar go further. Request a free assessment today by calling us at our local number 713-993-7373 or our toll free number 1-877-575-9961.
* Discounted rates available if you choose to contract for fixed number of hours per month
** Volume discounts available if you have more than 3 servers or more than 25 workstations
Please note, we understand that there is no “One size fits all” solution so we do work with you to create a custom IT support plan with a Managed IT Services Pricing Model that meets the needs of individual Houston businesses and their operational and budgetary requirements.
Contact Us now for a Free Assessment.
How we take care of your network:
Relying on Cloud Servers
Hosted Exchange Services
